City of Concord, NC, USA

Responsible for Concord's 911 center and public safety radio communications, Communications Director Chris Linker explains: "The radio equipment we had was old and no longer supported by the manufacturer. For the convention, additional first responders will be brought in from outside the area to heighten security; those radio users will bring a variety of 800MHz, VHF and UHF equipment. Interoperability is extremely important and we need to support all of these frequencies."

"To manage public safety and security operations for the motorsport events and political convention, we can now offer first responders called in from the wider state a menu of frequencies," says Chris Linker. "The solution is fully interoperable.

They will be able to communicate with each other over the network via dispatch, no matter which frequency."

The digital channels provide secure, encrypted voice communications for covert policing operations, while also serving as a redundant layer for the City's Fire and Police responders subscribing to the regional network.

"The resilient system provides our police and fire personnel with another lifeline to our communications center for help and additional resources," adds Chris. "Installation of the digital base stations was straightforward. The Tait software makes it easy to load, read, modify and save settings. Furthermore, I'm able to use an analog line interface to our analog consoles."

"The TB9100 base stations have individual IP addresses; I can connect, configure and monitor performance of the base stations remotely. This saves me a lot of time, as I don't have to drive to the site and physically check on the equipment."