MainPower, New Zealand

Three existing sites were upgraded with a further two solar sites built. Equipment batteries, solar panels, cabling and antennas were installed into the site enclosures. Helicopters delivered equipment, fixtures and concrete to remote hilltop sites. With such remote site locations, remote monitoring of the TB8100 base station/repeater has proven indispensable.

This enables both MainPower and Tait to dial into the base station to check performance while any faults or error messages are sent through the alarm reporting email notification system. A total of 86 TM8110 mobiles with standard microphones were installed in MainPower trucks and vehicles.

Over 100 staff were trained in using the radios. MainPower uses mobile features such as scanning, horn honk and Man Down. Scanning ensures voice communications always get through while horn honk notifies field staff of any calls missed. Man Down means the radio will automatically signal for help in the event of an emergency.

Excellent customer service was just as important to MainPower. "When Tait said they'd do something they did and there was never a problem with something getting out of control and them backing away from it," says Peter Hurford, Network Manager for MainPower.